News

The call center industry in the Philippines has been a crucial source of employment and economic growth. However, the advent of AI poses a challenge to the traditional call center model. AI-powered solutions can handle customer interactions more efficiently and cost-effectively. There are concerns about job displacement, but it's important to note that AI is meant to augment human capabilities, not replace them. Call center workers possess unique skills like empathy and critical thinking that AI lacks. Upskilling and reskilling initiatives can help workers adapt to new roles that complement AI systems. By leveraging AI as a tool and focusing on specialized tasks, call center workers can remain competitive. The Philippines has the opportunity to navigate this "tech tsunami" and ensure a valuable call center workforce in an AI-driven future.

Broadcom, a global technology leader, has received approval from the European Commission (EU) to acquire VMware, a leading enterprise software innovator. The proposed acquisition, valued at $61 billion, marks Broadcom's largest endeavor to date and is poised to enrich the chipmaker's range of infrastructure and management software offerings.

The National Highway Traffic Safety Administration (NHTSA) is considering whether to allow General Motors to deploy its Cruise Origin automated people carriers without human-operated steering wheels and brakes. A decision by NHTSA to grant GM's waiver would be a major victory for the self-driving car industry, and it would pave the way for other companies to deploy their own AVs.

Malaysia is open for business! Prime Minister Anwar Ibrahim is meeting with Tesla CEO Elon Musk to discuss the possibility of further investment in the Southeast Asian nation. There are several promising investment opportunities in Malaysia, including electric vehicles, renewable energy, technology, and infrastructure. The meeting between Anwar and Musk is a positive sign for Malaysia's economy and a sign that the country is open for business.

California and truck makers agree to phase in 100% zero-emission trucks by 2036. This is a major step forward in the fight against climate change and will create new jobs in the clean transportation sector.

A threatened strike by United Parcel Service workers could be one of the costliest labor disputes in U.S. history. A 10-day strike could cost UPS customers $4 billion and lost direct wages of more than $1 billion. The total economic impact of the strike could reach $7 billion. The strike would disrupt millions of daily deliveries, including Amazon.com orders, electronic components, and lifesaving prescription drugs. It could also reignite supply-chain bottlenecks that are already stoking inflation.

The decline in chip exports is a temporary setback for the chip industry, but it also highlights the long-term challenges facing the industry. As demand for electronic devices continues to grow, chipmakers will need to invest in new production capacities and advance their technological capabilities to stay ahead of the competition.

Robots are transforming retail and science. In retail, robots are being used to cut costs and improve efficiency. In science, AI is being used to automate tasks, analyze data, and develop new insights. These technologies are making it possible to do things that were once impossible, and they are opening up new possibilities for the future.

TrendForce reported a trend for NAND flash prices, and they are expected to drop by 3% to 8% in Q3 2023 due to weak demand and high inventory levels. However, prices may recover in Q4 as demand improves. DRAM prices are projected to decline by 0% to 5% in Q3 but remain stable due to strong demand from cloud computing and data centers. The memory market will be under pressure in Q3, but there are signs of potential recovery in Q4. Businesses should monitor prices closely and be prepared for fluctuations.

Nvidia's investment is a vote of confidence in Recursion's AI platform and its potential to revolutionize the drug discovery process. The partnership between Nvidia and Recursion is a sign that the pharmaceutical industry is taking AI seriously, and it is likely to lead to further investment in this area in the years to come.